KOSMOS OF FLOWERS

Flower Delivery

Thoughtfully arranged flowers, carefully prepared for the moments that matter. Find useful information about delivery, collection and placing your order below.

DELIVERY INFORMATION
HOW IT WORKS

From our flowers to your special moment.

Whether you're sending a thoughtful gift or ordering flowers for a celebration, we want the process to feel simple. Please check the options available on your chosen product and at checkout.

YOUR OPTIONS

Delivery & collection

Delivery charges can be updated here whenever your pricing is finalised.

01 / DELIVERY

Local Flower Delivery

Choose from the delivery options offered during checkout. Availability may depend on the address, date and product selected.

Delivery fee£4.95

Service area: LONDON

02 / COLLECTION

Flower Collection

Where collection is offered, please follow the location and timing details confirmed with your order.

Collection feeFree

Collection details: 20 Roseville, London

03 / SPECIAL ORDERS

Events & Bespoke Flowers

Delivery, setup and collection requirements for events, corporate flowers and larger bespoke arrangements can be discussed as part of your enquiry.

Delivery / setupQuoted individually

Please share your event date, venue and requirements.

ORDERING MADE SIMPLE

What to expect

01

Choose your flowers

Browse our arrangements and select your preferred size and available options.

02

Enter your details

Provide accurate recipient information and select an available delivery or collection date where offered.

03

Review your order

Check your details, message and any applicable charges before completing checkout.

04

We prepare your flowers

Your order is prepared according to the arrangement and fulfilment details confirmed with you.

PLEASE NOTE

Useful delivery information

Delivery dates & times

Available dates are shown on the relevant product page or confirmed when arranging a bespoke order. Specific time requests must be agreed with us in advance. [ADD YOUR DELIVERY DAYS AND CUT-OFF TIMES HERE.]

Recipient & address details

Please check the recipient name, address, postcode and contact information carefully. If you notice an error, contact us as soon as possible with your order number.

If the recipient is unavailable

We will handle an unsuccessful delivery according to the arrangements available for that order. [ADD YOUR MISSED-DELIVERY / REDELIVERY POLICY HERE.]

Graduation flowers

For graduation orders, enter the date and university where requested on the product page. Please follow the collection or fulfilment instructions provided with your order.

Changes to an existing order

Contact us promptly if you need to amend the date, address or other details. Changes depend on availability and the stage of preparation. Your statutory rights remain unaffected.

Questions about your flowers?

If you have a question about your delivery or an existing order, please use our contact page and include your order number where available.

A LITTLE EXTRA HELP

Planning something special?

For a bespoke bouquet, event or corporate floral enquiry, tell us what you have in mind and we'll discuss the available arrangements.

CONTACT US